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Part 2: NABERS Indoor Environment

CIM & PEAK + Service Offerings: Mapping to NABERS Indoor Environment (IE)

Tayla Lindsay avatar
Written by Tayla Lindsay
Updated today

1. Understanding NABERS Indoor Environment (IE)

NABERS IE is a component of the NABERS system that measures and benchmarks the quality of the indoor environment in office buildings.

Key Focus Areas & Objectives:

  • Evaluation Factors: IE evaluates conditions that directly affect occupant well-being, including air quality, thermal comfort, lighting, and acoustics.

  • Rating Scale: Performance is assessed on a 1–6 star scale, with higher stars reflecting market-leading performance.

  • Dual Assessment: The star rating is determined by combining quantitative on-site measurements (for temperature, air pollutants, acoustics) with an occupant satisfaction survey. Note that occupant dissatisfaction can lower the final score, even if measured parameters appear satisfactory.

  • Business Value: A robust IE rating helps differentiate assets, attract and retain tenants, and serves as a tangible signal that the space supports health and well-being. This ties directly into health and productivity-oriented ESG strategies.

  • Balance: NABERS explicitly supports high IE ratings without compromising energy efficiency.

2. PEAK for Driving IE Improvements

CIM's PEAK platform and services facilitate the continuous-improvement loop (measure → act → rate → measure again) required for successful IE certification. Since many improvements stem from better operations and data-driven adjustments rather than just capital projects, real-time monitoring is critical.

PEAK Functionality

NABERS IE Strategy Alignment

Real-Time Data Collection

CIM helps clients obtain monitoring and real-time data by installing sensors for key indicators like CO₂, PM, temperature, humidity, and acoustics. PEAK integrates this data (e.g., thermal comfort data shown in PEAK).

Proactive Optimisation

Real-time data helps staff pre-empt poor IE conditions before they impact occupants. Data is used to inform operational decisions, such as adjusting ventilation rates, implementing purge strategies, and demand-controlled ventilation to optimise fresh-air ventilation.

Operational & Maintenance Support

CIM advises on operational practices, including continuous review of HVAC maintenance and system calibration, which are essential for maintaining indoor air quality.

Feedback Integration

Operational adjustments (e.g., temperature changes) are driven by feedback gathered from occupant satisfaction surveys.

System Upgrades

CIM services support strategic investments in upgrading HVAC filtration to reduce particulates (PM10, TVOCs) and implementing necessary lighting improvements and acoustic design solutions.

3. Latest Regimes and Alignment

Recent updates to the NABERS IE standard require stricter adherence to measurement protocols, which CIM's data monitoring capabilities help support.

  • Rules v3.0: The latest version of the NABERS IE Rules (v3.0) has been released, which updates measurement requirements and clarifies sampling windows for factors like CO₂, PM10, and acoustics.

  • Equipment Standards: The updated rules require revised minimum equipment requirements for testing air pollutants, including PM10, formaldehyde, TVOCs, and CO.

  • ESG Link: High IE ratings are increasingly linked to broader ESG and sustainable financing goals.

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