Send us a message
Click on the blue messenger icon and send us a message.
Send us an email
Email us at support@cim.io.
How can CIM help?
CIM's support team is available to assist users with technical support and training.
Common support queries include:
Updating and deploying rules
Reviewing tagged BMS points
Adding users
1:1 training
Managing email subscriptions
Exporting data
Support is available to all CIM platform users including facility managers, service technicians, building engineers and sustainability managers.